Terms of Service

These Terms of Service (these “Terms”) govern the access to and use of the website located at https://www.parthenopeadventures.com (the “Site”) and any tours, experiences, or related services (collectively, the “Services”) offered by Parthenope Adventures (“the Company,” “we,” “us,” or “our”). By accessing or using our Site or Services, you (“User,” “Customer,” or “you”) agree to be bound by these Terms. If you do not agree with any provision of these Terms, you must discontinue use of our Site and Services immediately.

1. Acceptance of Terms

1.1 Binding Agreement
By accessing the Site, making a booking, or participating in any of the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our [Refund & Dispute Policy] and any other policies referenced herein.

1.2 Eligibility
You represent and warrant that you are at least eighteen (18) years of age or possess legal parental or guardian consent, and have the legal capacity to enter into a binding contract. If you are entering into these Terms on behalf of an entity, you represent that you have the authority to bind that entity.

2. Scope of Services

2.1 Tour Descriptions
We provide guided tours, excursions, and related activities in and around Naples, including the Amalfi Coast and other nearby regions. Detailed descriptions of each tour or service (the “Tour Descriptions”) are available on our Site. These Tour Descriptions form part of these Terms.

2.2 Modifications
We reserve the right to modify or discontinue any part of the Services, temporarily or permanently, with or without notice. You agree that we shall not be liable to you or to any third party for any such modification, suspension, or discontinuance.

3. Intellectual Property

3.1 Ownership of Content
All content on the Site, including text, graphics, logos, icons, images, audio clips, and software (collectively, the “Content”), is the exclusive property of the Company or its licensors and is protected by applicable intellectual property laws.

3.2 Limited License
Subject to these Terms, the Company grants you a revocable, non-exclusive, non-transferable, and non-sublicensable license to access and use the Site and its Content strictly for personal, non-commercial purposes. Any unauthorized use of the Content is strictly prohibited and may violate intellectual property rights or other laws.

4. Booking and Payment

4.1 Reservation Process
To secure a reservation for any of our Tours or Services, you must complete the booking process outlined on our Site. You agree to provide current, complete, and accurate information for all reservations.

4.2 Pricing and Payments
Prices for our Services are listed on our Site and may be subject to change without notice. Payment is due at the time of booking unless otherwise stated. By providing a payment method, you represent and warrant that you are authorized to use the designated payment method and that you authorize us to charge said payment method for the full amount of the purchase.

4.3 Refunds and Cancellations
Refunds, cancellations, and changes to bookings are governed by our [Refund & Dispute Policy]. By making a booking, you acknowledge that you have reviewed and agreed to the terms of our refund and cancellation policy.

5. User Conduct

5.1 Prohibited Activities
You agree not to use the Site or Services in any way that:

Violates any applicable local, state, national, or international law, regulation, or ordinance;

Infringes upon or violates our rights or the rights of any third party;

Is fraudulent, deceptive, or harmful;

Interferes with or disrupts the Site’s security, servers, or networks.

5.2 Customer Behavior During Tours
You agree to follow all instructions provided by our guides or other Company representatives to ensure the safety and comfort of all participants. Any behavior deemed reckless, dangerous, or illegal may result in immediate termination of your participation in the tour without refund.

6. Privacy

We respect your privacy and are committed to protecting it. Please review our [Privacy Policy] (if available), which describes how we collect, use, and disclose personal information. By using the Site or Services, you consent to the collection, use, and disclosure of your personal information as described therein.

7. Disclaimers

7.1 No Warranty
THE SITE, SERVICES, AND ALL CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

7.2 Tour Outcomes
While we strive to provide accurate information and a high-quality experience, we make no representations or warranties regarding the outcomes of any tour, including the reliability, availability, or timing of any sights, activities, or third-party services.

8. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY OR ITS AFFILIATES, EMPLOYEES, DIRECTORS, OR REPRESENTATIVES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, OR DATA, ARISING OUT OF OR IN CONNECTION WITH THE USE OR INABILITY TO USE THE SITE OR SERVICES, EVEN IF SUCH DAMAGES ARE FORESEEABLE. OUR TOTAL LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SERVICES GIVING RISE TO THE CLAIM.

9. Indemnification

You agree to defend, indemnify, and hold harmless the Company and its affiliates, directors, officers, employees, agents, and contractors from and against any and all claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising out of or in any way connected with:

Your breach of these Terms;

Your use of the Site or Services;

Your violation of any law or the rights of a third party.

10. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Italy, without regard to conflict of law principles. Any dispute arising out of or related to these Terms or the use of the Site or Services shall be brought exclusively in the courts of Naples, Italy, unless otherwise required by applicable law.

11. Termination

We reserve the right, in our sole discretion, to terminate or suspend your access to the Site or Services, with or without notice, for conduct that we reasonably believe violates these Terms or is harmful to the Company, other customers, or third parties.

12. Changes to These Terms

We may amend or update these Terms from time to time by posting the revised version on our Site. If the changes are material, we will provide at least seven (7) days’ notice via email or a prominent notice on the Site. Your continued use of the Site or Services after any such update constitutes your acceptance of the modified Terms.

13. Severability

If any provision of these Terms is deemed invalid or unenforceable by a court of competent jurisdiction, such provision shall be enforced to the maximum extent permissible, and the remaining provisions of these Terms shall remain in full force and effect.

14. Entire Agreement

These Terms, together with any policies or legal notices posted on the Site, constitute the entire agreement between you and the Company concerning your use of the Site and the Services and supersede any prior agreements or understandings between you and the Company.

By using our Site or Services, you confirm that you have read and understood these Terms of Service and agree to be bound by all their provisions.